Faq

You've got a question? We've got the answer! Check out our FAQs below & if you still haven't found your answer you can contact our customer happiness team on [email protected]

Joining the site

How do I register?
How do I pay?
How can I watch the movies?

My account

I forgot my password?
Can I change my personal data like my email address and name?
How do I reactivate my account?
How do I cancel my subscription?

Reading And Submitting Confessions

How do I submit my confession?
Is it better if I send my confession via email?
I’ve already sent my confession but I can’t see it published!
What do I have to do for Erika to pick my confession?
What happens if Erika picks my confession?

Technical issues

Streaming and download is slow?
On which devices can I watch the movies?

Billing

My payment has been rejected - what can I do?
How can I update my payment method?
Will you share my information with third parties?
Cancellation and refund policies?

General questions

I want to be a performer in your films. How do I apply?
I would like to collaborate with your team as a visual artist, illustrator etc. How do I apply?
I would like to work for Erika Lust. How do I apply?
I am a fan of one of your performers. Could you give me their contact?

XCONFESSIONS APP

What is the XConfessions App?
How does it work?
How do you log in?
How to suggest fantasies?